Payments, Order Delivery & Returns


Payment Modes

At Abrazo, we offer a seamless payment experience, allowing you to choose from various secure modes of payment including Debit Card, Credit Card, Netbanking, or Wallets. Rest assured, your transactions are protected by industry-leading encryption through our trusted payment partner, RazorPay. We prioritize the security of your financial information, ensuring your money and bank details remain confidential and safe. Please note that Cash on Delivery (COD) is available for orders up to a maximum value of Rs 6000, with a nominal charge of Rs 50.


Shipping

Enjoy hassle-free shipping with Abrazo! We provide free shipping on all orders, delivering to every corner of the country. Our partnerships with top-tier shipping providers ensure efficient service to all ecommerce pincodes, so you can expect your order to reach you in a timely manner.


Delivery

Your satisfaction is our priority, which is why we strive to dispatch most orders within 1 business day. While delivery times may vary depending on your PinCode, we utilize the fastest road shipping methods available to ensure prompt delivery. If you have any inquiries regarding the expected delivery period for your address, feel free to reach out to us at +91 8882327340. Usually 6-7 days it take to reach destination except Delhi-NCR


Returns

At Abrazo, we stand behind the quality of our products. We offer a guarantee against manufacturing defects on all items. If you receive a damaged product, please contact us within 1 days of delivery. We need opening video of the product for transparency, We will promptly arrange a reverse pick-up for your order and replace it at no additional cost to you if it found damage. Your satisfaction is our commitment, and we strive to make your shopping experience with us as seamless as possible. In case if you wanna return the product we will arrange the pickup or you have to send it back to you on your cost, we will send you the opening video if we find perfect return we will reimburse the money of the product.